Coming to see us in-store

To make sure we have plenty of time to listen to your plans we highly recommend that you book an appointment although you are always more than welcome to come by any time.

Holiday brochures

Our brochures are bursting with holiday ideas, handpicked experiences and places to stay. Help yourself to brochures in-store or, if you prefer, you can browse our brochures online . You can also order a bespoke brochure delivered to your door, packed with inspiration about the destinations that interest you the most.

Your appointment

Planning a holiday is an exciting time and we love sharing that excitement with you. Sit down for a chat with one of our friendly and well-travelled Personal Travel Experts, who will listen to your ideas, understand your expectations and take all the hard work out of booking an incredible holiday, while you relax with a coffee or glass of Champagne.

Paying for your holiday

If you already have a booking with us, balance payments can be made online. Our experts in-store will let you know how to do this. For deposit payments, we have a number of ways to pay, including bank transfers and Apple Pay. We also accept all major credit cards in-store.

Unable to get to a store?

If you're unable to come to a store, then why not book a video appointment or contact us by phone or email

Where to find us

You’ll find our Kuoni stores, Kuoni at John Lewis stores and Kuoni partner stores across England, Wales, Scotland and Northern Ireland.